A PABX system that connects telephone extensions to the Public Switched Telephone Network or Telephone line providers and allows internal communication for business. An IP PBX work with network connectivity and provide communication by utilizing the TCP/IP network protocol stack. In business phone system, a PBX acts as the central switching system for phone calls within a business. Instead of providing a separate line for all the users it will allow the users to share a small pool of lines.
There are several advantages businesses can benefit. IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue, Conference Call Bridge, Telephone CRM Integration and Remote office connectivity are some of it. With IVR and call queue you can handle more calls with minimum staff on board. With Voicemail, Voicemail to email and Mobility options your customers never miss you even you are not on the desk. Most of the advanced telephone systems support Conference Call Bridge, Telephone CRM Integration, and Remote office connectivity. These features in Office Telephone Systems provides higher business productivity.